Digital Transformation Consultancy
With people now using smartphones more than desktops or laptops to access the internet, and with app usage on the increase, it could be a good time to invest in a mobile app.
Expert mobile app developers
The popularity of mobile application has continued to increasing, according to market research form Gartner firm 102 billion mobile apps were downloaded in 2013 (91% of them are free) but they will still generate 26 billion dollars. Mobile applications are a move away from the coordinated programming systems for the most part found on PCs. Tappware is an award-winning mobile app development company, with expertise in creating mobiles apps for iOS and Android. We’ll help you not only envisage the concept behind the mobile app, but provide a complete focus on the user-experience, as well as build a world-class software product that is fit for purpose and can scale as your business and user-base grow.
Must-have features for a mobile app
The world today seems to run on apps. If it is something that people can interact with, then it’s likely that there is an app available for it. Well-designed apps are eye-catching and make you want to use them, whilst poorly designed ones are just frustrating and don’t do what we want them to. While some basics such as usability, functionality and layout help the user experience, one of the most complained about issues with apps are the features, be it lack of expected ones or bad use of those which are there.
1. Simplicity and Speed
Many people have short attention spans and if you make your app difficult to navigate, they will lose interest fast. Tappware mobile app development team every app with the most suitable way it should be with proper color grading.
Fast loading screens are vital, no one like waiting, practically when all they have to look at is a screen-loading symbol and this frustration soon gives way to boredom resulting in a decision to seek something better. Tappware promised the customer with quality full content as well as quality full mobile app service establishing a fast data transaction the mobile app speed it always one step ahead.
2. Good Image Resolution and Flexibility
While you have to balance app speed against functionality and resolution, you have to ensure that what you have on screen is sufficiently detailed to make the user experience worthwhile. Tappware mobile app development team always promises the client to ensure the fancy image quality with the prefect march for the content.
3. User Feedback and Update
The best way to understand the app feedback is to ask the user themselves. Tappware mobile app development team collect all the preferred feedback and then incorporate the feedback with an application update.
This is closely related with simplicity with simplicity. If the app doesn’t have a great user experience and make it easier for the customer to do something. Then no one’s going to use it more then one.
5. Battery consumption and Performance
Tappware mobile app development team always follow a robust concept to limit the CPU usage as will as battery consumption concept. The ultimate solution comes form the most efficient code technique. The solution has account for battery-preservation techniques and methods that ensure ta prolonged experience and sustained battery life of the end user.
Tappware mobile app development team ensure the best security solution with the app development. Different types of Authentication are needed to ensure the data access.
What are the benefits of a mobile app?
It’s important to us that you get the right app for your needs, objectives and budget. So why build an app?
1. Provide More Value to Your Customers
The past decade or so has changed the business landscape significantly. Business owners now rely heavily on technology to initiate and complete transactions with consumers. Mobile apps are one of the major elements of modern tech that are consistently changing how consumers shop and satisfy their needs. With the increasing pace of technological advancement, consumer expectations also grow. Mobile apps are often a great channel for meeting these expectations. From a complaints management system to online registration forms and intelligent data-based UX improvement, there’s almost no limit to how much value you can offer.
2. Build a Stronger Brand
The more value you offer your customers, the more interest they develop in your brand. However, it is impossible to achieve a deep brand experience without deliberate branding efforts. A mobile app can reach your brand in the next level experience.
3. Connect with Your Customers Fast and Easy
If there’s one thing that greatly influences customer satisfaction, it’s how quickly and easily accessible information about a business is. At times, the major difference between a lead and conversion is the support’s response speed. If you’re looking to deliver your customers the best communication speed possible, a dedicated mobile app may be the missing link. Unlike websites and other channels, a mobile app is much more reliable, personalized, and convenient.
4. Improve Customer Loyalty
A high customer retention rate is a major component of almost every successful business. It’s often possible to maintain a high retention rate by offering great value to your customers and ensuring that they’re always satisfied.
Loyalty programs on mobile apps can help you avoid this common mistake. Here are some easy ways you can seamlessly integrate loyalty programs into your mobile app experience:
- Offer app users instant rewards
- Provide timely personalized product recommendations.
- Encourage social sharing
5. Reach Higher Customer Engagement Level
One of the surest ways to increase brand loyalty and revenue generation is to focus on your engagement level. If you successfully boost how frequently customers engage with your brand, you’ll experience an increase in your customer lifetime value, Return on Investment (ROI), and other important metrics. For app owners looking to boost their engagement level, there are certain features you may want to include in your app. Perhaps the most important of them is segmented targeting. This involves creating multiple user categories and controlling the type of content delivered to each user segment.
6. Build a Direct and Personalized Marketing Channel
Another area of your business that can benefit a lot from a custom mobile app is the marketing department.
Here are some ways mobile features make this direct approach to marketing possible:
- Push notifications
- In-app clickthrough rates
- Response time
While we can’t encourage you to focus all your marketing on mobile, you definitely don’t want to miss out on the channel’s benefits.
7. Utilize Social Media Channels
Engagement is the driving force of the internet. The more time people spend engaging your app, the better it is for your business. When it comes to driving engagement, there’s hardly a better option than social media, but to integrate your app effectively with social media channels, you may want to consider promoting it on these platforms as your first port of call.
For this, you’ll need a good social media campaign. Running social media campaigns on popular platforms such as Facebook and YouTube is a great way to get your app all the attention you want immediately after launch.
Once you get the much-needed downloads, encourage new users to sign up with their social media accounts. This way, social media sharing will be absolutely seamless in the future.
8. Offer Instant, Better Customer Service
As mentioned earlier, instantly communicating with your customer is essential for a good customer experience.
Studies in the customer service industry prove that most consumers now seek support via mobile.
Mobile customer service benefits both the business owner and customer in significant ways.
- Customers get the chance to serve themselves
- Customer service personnel receive fewer questions
- You can improve your overall customer experience
In Tappware, we strive for efficiency, performance and value for money for our clients. It’s alien to us to build the same app twice to cater for Android and iOS, so we solve that with cross-platform development.
Mobile app delivery
Once we’ve delivered your mobile app, we:
- Launch the app on the Apple App Store and Google Play.
- Fully transfer the Intellectual Property Rights to you.
- Provide ongoing support, including an agreed service level agreement (SLA) and access to our in-house developers via our help desk.
- Offer optional hosting (when there is a central database behind the scenes).